I received the wrong product, I'm missing part of my order, or an item arrived leaking/damaged - now what?!
Definitely use our help desk here to let us know if your package shows up da...
What do processing times look like for oVertone orders?
DUE TO THE CURRENT COVID-19 SITUATION: Most orders will process within 7-10 ...
How do I check my order status and track my package?
Wondering where your package is? You can log into your oVertone account an...
When will my package arrive?
Once your order is finished processing, U.S. Standard Shipping has a 5-15 bu...
How do I exchange the product I just received for a different one?
We aren't able to offer direct exchanges at this time, but we can offer...
I don't like my results, how do I return or exchange my products?
Due to safety precautions in place to ensure the well being of our employees...
