What is Route?

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route offers a few options to help you out.


Route+


Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.


Purchased Route+ and need to file a claim?  File here.


 Route Visual Tracking


Route visual tracking gives you an easy way to follow your order to your door, either by email or via an app. The Free Route app allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers, dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.


Haven’t downloaded the app yet?  Download here.